Terms of service
The following governs the contractual terms and conditions for purchase contracts concluded via this online shop between Global Extend GmbH, Autenbachstr. 18, 73035 Göppingen, and the respective buyer.
§ 1 Scope, Definitions
1. The following General Terms and Conditions apply to the business relationship between the online shop seller (hereinafter "Seller") and the buyer (hereinafter "Customer") in the version valid at the time of the order. Deviating terms and conditions of the buyer are not recognized unless the Seller expressly agrees to their validity.
2. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity (§ 13 BGB). In contrast, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB).
§ 2 Conclusion of Contract
Where reference is made to goods below, this also includes – if offered – digital products (digital content or digital services) and goods with digital elements.
1. The presentation of goods in the online shop does not constitute a legally binding offer, but merely an invitation to the customer to submit an offer.
The customer can select goods from the seller's range and collect them in a so-called shopping cart using the button corresponding to the shopping cart. By clicking on the button required to conclude the purchase contract, the customer submits a binding application to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time. The customer can return to the page where their data was recorded at any time before placing a binding order by pressing the "Back" button in the browser. Input errors can be corrected here. The order process can be canceled by closing the internet browser. However, the application can only be submitted and transmitted if the customer accepts these terms and conditions and has thereby included them in their application.
2. Confirmation of receipt of the customer's order, along with acceptance of the order, will be sent via an automated email immediately after submission. This email confirmation constitutes the conclusion of the purchase contract.
If the customer has chosen a payment method with immediate payment (such as PayPal / PayPal Plus / PayPal Express, Amazon Payments, Sofortüberweisung), the contract is concluded at the time the customer confirms the payment order. If the customer has chosen advance payment as the payment method, the contract is concluded when the customer receives a payment request with the relevant bank details before the seller's declaration of acceptance. With this payment request, we accept your offer.
3. The contract text and any warranty conditions will be sent to the customer on a permanent storage medium (email or paper printout) with the email (confirmation of receipt and acceptance of the order) or in a separate email, but no later than upon delivery of the goods. The contract text will be stored in compliance with data protection regulations.
The seller's current terms and conditions can also be viewed by the customer at any time at https://www.globalextend.de/agb. Past orders can be viewed in the customer area under My Account -> Orders.
§ 3 Production of goods according to customer specifications
§ 3 omitted
§ 4 Commencement of delivery period, delivery, provision of digital content
1. The delivery period begins, in the case of advance payment, on the day after the payment order is issued to the transferring credit institution or, in the case of other payment methods, on the day after the contract is concluded, and ends with the expiration of the last day of the period. If the last day of the period falls on a Saturday, Sunday, or a state-recognized public holiday at the place of delivery, the next working day shall take the place of such a day.
2. Delivery shall be made to the delivery address provided by the customer.
The following applies to consumers:
3a. If delivery to the customer was not possible and the transport company returns the ordered goods to the seller, the customer shall bear the costs for the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstances leading to the impossibility of delivery or if the customer was temporarily prevented from accepting the offered service, unless the seller had given the customer reasonable advance notice of this.
The following applies to entrepreneurs:
3b If delivery to the customer was not possible and the transport company returns the ordered goods to the seller, the customer shall bear the costs for the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstances leading to the impossibility of delivery or if the customer was temporarily prevented from accepting the offered service, unless the seller had given the customer reasonable advance notice of this.
§ 5 Retention of Title
The delivered goods remain the property of the seller until full payment has been made.
§ 6 Prices and Shipping Costs
1. The prices stated on the seller's website are exclusive of or inclusive of the applicable statutory sales tax.
2. Any shipping and delivery costs incurred are stated during the ordering process and, unless otherwise stated, are to be borne by the customer.
The following applies to consumers:
3a. The goods will be shipped by a transport company commissioned by the seller. The shipping risk is borne by the seller if the customer is a consumer.
The following applies to businesses:
3b. The goods will be shipped by a transport company commissioned by the seller. The risk of accidental loss or accidental deterioration of the purchased item passes to the buyer as soon as the seller has handed over the item to the freight forwarder, carrier, or other person or institution designated to carry out the shipment.
§ 7 Payment Terms
1. During the ordering process, the customer will be shown the available payment options. These may include, for example, prepayment, credit card, or the use of payment service providers such as PayPal, Klarna, or Amazon Pay. The customer will receive further information during the ordering process. The seller may determine the available payment options at its sole discretion.
2. Payment of the purchase price is due immediately after conclusion of the contract unless a later due date has been agreed upon between the parties. If the payment is due according to the calendar, the customer will be in default simply by missing the due date.
The following applies to consumers:
2a. Clause 2 only applies if the customer has been specifically informed of this legal consequence in the invoice or payment statement. In the event of default, the customer must pay the seller default interest at a rate of 5 percentage points above the applicable base interest rate.
The following applies to businesses:
2b. In the event of default, the Customer shall pay the Seller default interest at a rate of 9 percentage points above the base interest rate.
3. The Customer's obligation to pay default interest does not preclude the Seller from claiming further damages for default.
4. Vouchers can only be redeemed in the seller's online shop. No cash payment is made. Only one voucher can be redeemed per order. If there is a remaining balance after redeeming the voucher, this will be automatically credited to the customer's account. The voucher and the remaining balance can be redeemed until the end of the third year after the date of issue. If the remaining balance is not redeemed by then, it will expire. The voucher code must be entered in the designated fields before completing the order. The voucher cannot be subsequently offset against the voucher. The voucher is not personal and is therefore transferable. In the event of cancellation by the customer, the redeemed value of the voucher will be credited back to the customer's account. The voucher will be made available to the customer as contractually agreed, e.g., via download.
5. Promotional vouchers are issued free of charge and have a limited period of validity. The customer can determine this from the respective voucher. The voucher can only be redeemed in the seller's online shop during this period and only for the goods included in the promotion. No cash payment is possible. Only one promotional voucher can be redeemed per order. The voucher code must be entered in the designated fields before completing the order. The voucher cannot be subsequently redeemed. The voucher is not personal and is therefore transferable. The voucher will be made available to the customer as contractually agreed, e.g., via download.
§ 8 Warranty for Material Defects, Guarantee
1. All goods from the Seller's shop are subject to statutory warranty rights. The Seller is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 et seq. of the German Civil Code (BGB).
2. For businesses, the warranty period for newly manufactured items delivered by the Seller is 12 months from the transfer of risk. The limitation periods for the Seller's recourse pursuant to Section 445a of the German Civil Code (BGB) remain unaffected.
3. If a warranty exists for individual items, this will be expressly stated in the item description. Details can be found in the respective warranty conditions.
§ 9 Liability
1. The customer's claims for damages are excluded. Excluded from this are claims for damages by the customer resulting from injury to life, body, or health, or from the breach of essential contractual obligations (cardinal obligations), as well as liability for other damages based on an intentional or grossly negligent breach of duty by the seller, its legal representatives, or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the purpose of the contract.
2. In the event of a breach of essential contractual obligations, the seller is only liable for the typical, foreseeable damage caused by simple negligence, unless the customer's claims for damages result from injury to life, body, or health.
3. The restrictions in paragraphs 1 and 2 also apply to the benefit of the seller's legal representatives and vicarious agents if claims are asserted directly against them.
4. The provisions of the Product Liability Act remain unaffected.
§ 10 Right of Withdrawal
If the customer is a consumer, they are entitled to a statutory right of withdrawal. Further information on the right of withdrawal can be found in the cancellation policy.
§ 11 Information on Data Processing
Data protection is particularly important to us. Therefore, you will find our detailed privacy policy separately on our website.
§ 12 Code of Conduct
The seller has submitted to the Geprüfter Webshop testing criteria, which can be viewed online at https://www.gepruefter-webshop.de/files/6815/2724/8502/Prüfkriterien_Stand_05.2018.pdf .
§ 13 Dispute Resolution Procedure (if the customer is a consumer)
The EU Commission has created an internet platform for online dispute resolution. This platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr
The seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
§ 14 Final Provisions
1. Contracts between the Seller and the Customer shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For orders from consumers from abroad, mandatory provisions or the protection afforded by case law of the respective country of residence shall remain in force and apply accordingly.
2. If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Seller shall be the registered office of the Seller.
3. The contractual language is German.
These General Terms and Conditions were prepared by www.gepruefter-webshop.de and are regularly reviewed for legal certainty.
§ 1 Scope, Definitions
1. The following General Terms and Conditions apply to the business relationship between the online shop seller (hereinafter "Seller") and the buyer (hereinafter "Customer") in the version valid at the time of the order. Deviating terms and conditions of the buyer are not recognized unless the Seller expressly agrees to their validity.
2. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity (§ 13 BGB). In contrast, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB).
§ 2 Conclusion of Contract
Where reference is made to goods below, this also includes – if offered – digital products (digital content or digital services) and goods with digital elements.
1. The presentation of goods in the online shop does not constitute a legally binding offer, but merely an invitation to the customer to submit an offer.
The customer can select goods from the seller's range and collect them in a so-called shopping cart using the button corresponding to the shopping cart. By clicking on the button required to conclude the purchase contract, the customer submits a binding application to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time. The customer can return to the page where their data was recorded at any time before placing a binding order by pressing the "Back" button in the browser. Input errors can be corrected here. The order process can be canceled by closing the internet browser. However, the application can only be submitted and transmitted if the customer accepts these terms and conditions and has thereby included them in their application.
2. Confirmation of receipt of the customer's order, along with acceptance of the order, will be sent via an automated email immediately after submission. This email confirmation constitutes the conclusion of the purchase contract.
If the customer has chosen a payment method with immediate payment (such as PayPal / PayPal Plus / PayPal Express, Amazon Payments, Sofortüberweisung), the contract is concluded at the time the customer confirms the payment order. If the customer has chosen advance payment as the payment method, the contract is concluded when the customer receives a payment request with the relevant bank details before the seller's declaration of acceptance. With this payment request, we accept your offer.
3. The contract text and any warranty conditions will be sent to the customer on a permanent storage medium (email or paper printout) with the email (confirmation of receipt and acceptance of the order) or in a separate email, but no later than upon delivery of the goods. The contract text will be stored in compliance with data protection regulations.
The seller's current terms and conditions can also be viewed by the customer at any time at https://www.globalextend.de/agb. Past orders can be viewed in the customer area under My Account -> Orders.
§ 3 Production of goods according to customer specifications
§ 3 omitted
§ 4 Commencement of delivery period, delivery, provision of digital content
1. The delivery period begins, in the case of advance payment, on the day after the payment order is issued to the transferring credit institution or, in the case of other payment methods, on the day after the contract is concluded, and ends with the expiration of the last day of the period. If the last day of the period falls on a Saturday, Sunday, or a state-recognized public holiday at the place of delivery, the next working day shall take the place of such a day.
2. Delivery shall be made to the delivery address provided by the customer.
The following applies to consumers:
3a. If delivery to the customer was not possible and the transport company returns the ordered goods to the seller, the customer shall bear the costs for the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstances leading to the impossibility of delivery or if the customer was temporarily prevented from accepting the offered service, unless the seller had given the customer reasonable advance notice of this.
The following applies to entrepreneurs:
3b If delivery to the customer was not possible and the transport company returns the ordered goods to the seller, the customer shall bear the costs for the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstances leading to the impossibility of delivery or if the customer was temporarily prevented from accepting the offered service, unless the seller had given the customer reasonable advance notice of this.
§ 5 Retention of Title
The delivered goods remain the property of the seller until full payment has been made.
§ 6 Prices and Shipping Costs
1. The prices stated on the seller's website are exclusive of or inclusive of the applicable statutory sales tax.
2. Any shipping and delivery costs incurred are stated during the ordering process and, unless otherwise stated, are to be borne by the customer.
The following applies to consumers:
3a. The goods will be shipped by a transport company commissioned by the seller. The shipping risk is borne by the seller if the customer is a consumer.
The following applies to businesses:
3b. The goods will be shipped by a transport company commissioned by the seller. The risk of accidental loss or accidental deterioration of the purchased item passes to the buyer as soon as the seller has handed over the item to the freight forwarder, carrier, or other person or institution designated to carry out the shipment.
§ 7 Payment Terms
1. During the ordering process, the customer will be shown the available payment options. These may include, for example, prepayment, credit card, or the use of payment service providers such as PayPal, Klarna, or Amazon Pay. The customer will receive further information during the ordering process. The seller may determine the available payment options at its sole discretion.
2. Payment of the purchase price is due immediately after conclusion of the contract unless a later due date has been agreed upon between the parties. If the payment is due according to the calendar, the customer will be in default simply by missing the due date.
The following applies to consumers:
2a. Clause 2 only applies if the customer has been specifically informed of this legal consequence in the invoice or payment statement. In the event of default, the customer must pay the seller default interest at a rate of 5 percentage points above the applicable base interest rate.
The following applies to businesses:
2b. In the event of default, the Customer shall pay the Seller default interest at a rate of 9 percentage points above the base interest rate.
3. The Customer's obligation to pay default interest does not preclude the Seller from claiming further damages for default.
4. Vouchers can only be redeemed in the seller's online shop. No cash payment is made. Only one voucher can be redeemed per order. If there is a remaining balance after redeeming the voucher, this will be automatically credited to the customer's account. The voucher and the remaining balance can be redeemed until the end of the third year after the date of issue. If the remaining balance is not redeemed by then, it will expire. The voucher code must be entered in the designated fields before completing the order. The voucher cannot be subsequently offset against the voucher. The voucher is not personal and is therefore transferable. In the event of cancellation by the customer, the redeemed value of the voucher will be credited back to the customer's account. The voucher will be made available to the customer as contractually agreed, e.g., via download.
5. Promotional vouchers are issued free of charge and have a limited period of validity. The customer can determine this from the respective voucher. The voucher can only be redeemed in the seller's online shop during this period and only for the goods included in the promotion. No cash payment is possible. Only one promotional voucher can be redeemed per order. The voucher code must be entered in the designated fields before completing the order. The voucher cannot be subsequently redeemed. The voucher is not personal and is therefore transferable. The voucher will be made available to the customer as contractually agreed, e.g., via download.
§ 8 Warranty for Material Defects, Guarantee
1. All goods from the Seller's shop are subject to statutory warranty rights. The Seller is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 et seq. of the German Civil Code (BGB).
2. For businesses, the warranty period for newly manufactured items delivered by the Seller is 12 months from the transfer of risk. The limitation periods for the Seller's recourse pursuant to Section 445a of the German Civil Code (BGB) remain unaffected.
3. If a warranty exists for individual items, this will be expressly stated in the item description. Details can be found in the respective warranty conditions.
§ 9 Liability
1. The customer's claims for damages are excluded. Excluded from this are claims for damages by the customer resulting from injury to life, body, or health, or from the breach of essential contractual obligations (cardinal obligations), as well as liability for other damages based on an intentional or grossly negligent breach of duty by the seller, its legal representatives, or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the purpose of the contract.
2. In the event of a breach of essential contractual obligations, the seller is only liable for the typical, foreseeable damage caused by simple negligence, unless the customer's claims for damages result from injury to life, body, or health.
3. The restrictions in paragraphs 1 and 2 also apply to the benefit of the seller's legal representatives and vicarious agents if claims are asserted directly against them.
4. The provisions of the Product Liability Act remain unaffected.
§ 10 Right of Withdrawal
If the customer is a consumer, they are entitled to a statutory right of withdrawal. Further information on the right of withdrawal can be found in the cancellation policy.
§ 11 Information on Data Processing
Data protection is particularly important to us. Therefore, you will find our detailed privacy policy separately on our website.
§ 12 Code of Conduct
The seller has submitted to the Geprüfter Webshop testing criteria, which can be viewed online at https://www.gepruefter-webshop.de/files/6815/2724/8502/Prüfkriterien_Stand_05.2018.pdf .
§ 13 Dispute Resolution Procedure (if the customer is a consumer)
The EU Commission has created an internet platform for online dispute resolution. This platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr
The seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
§ 14 Final Provisions
1. Contracts between the Seller and the Customer shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For orders from consumers from abroad, mandatory provisions or the protection afforded by case law of the respective country of residence shall remain in force and apply accordingly.
2. If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Seller shall be the registered office of the Seller.
3. The contractual language is German.
These General Terms and Conditions were prepared by www.gepruefter-webshop.de and are regularly reviewed for legal certainty.